These terms describe how this website and our standard service process work. Where a signed service agreement says something different, the signed agreement governs.
1. About these terms
This website is operated by Imperium Advanced Cleaning Solutions L.L.C., a Maryland limited liability company. By using the site you accept these terms. If you do not accept them, please do not use the site.
2. What the website is for
The site describes our commercial cleaning and facility support services and lets you request a walkthrough. Nothing on the site is an offer capable of acceptance, and no price shown here becomes binding until it appears in a written scope agreed by both sides.
3. Walkthroughs and quotes
- A call with us screens whether the building fits our service: size, visit frequency and location.
- A one-hour walkthrough is then arranged at the building, where we measure space, count restrooms and fixtures, check floor types and access, and agree priorities.
- The price is set only from the written scope produced after that walkthrough - never from a phone call.
- The walkthrough carries no obligation on either side.
4. Pricing
Recurring commercial cleaning starts at $1,500 per month for a qualifying facility: at least 1,500 square feet, cleaned at least twice a week, inside our Maryland service area. That figure is a qualifying minimum, not a package, and not every building can be served at it. The price for your building depends on square footage, visit frequency, restroom and fixture counts, floor types, access hours and site rules.
Once a scope is agreed in writing, it is billed at the agreed figure. What can change it later: a scope change you request, additional work, or an adjustment the agreement authorises - such as a documented change in cost. Each change is written down and approved before it appears on an invoice.
5. Scheduling and access
Service is scheduled around your operating hours, including pre-opening and after-hours slots. You agree to provide safe access to the areas in scope, working utilities, and any site-specific instructions the crew needs. We do not ask for alarm codes or door codes through this website.
6. Your responsibilities
- Tell us about hazards, restricted areas, or materials requiring special handling before service begins.
- Keep the scope current - added areas or changed hours are handled as a written scope change.
- Report a missed or unsatisfactory item promptly so it can be corrected.
7. Cancellation
Recurring service may be ended or changed as set out in your service agreement. Amounts already invoiced for work performed remain payable.
8. Liability
We perform our services with reasonable care and skill. To the extent permitted by law, we are not liable for indirect or consequential loss, and our total liability for any claim is limited to the fees paid for the service giving rise to the claim. Nothing in these terms limits liability that cannot lawfully be limited.
9. Website content
Text, images and branding on this site belong to us or are used with permission. Illustrative photographs show representative facility types, not our staff. Please do not copy or reuse the content without permission.
10. Availability
We aim to keep the site available and accurate, but we do not guarantee uninterrupted access. Details such as hours, service area and availability may change.
11. Governing law
These terms are governed by the laws of the State of Maryland, United States.
12. Contact
imperiumadvanced@outlook.com · (443) 910-8648 · Monday to Saturday, 8:30am to 6:30pm.