We are a service-area business. We do not publish a street address. Contact us at imperiumadvanced@outlook.com for commercial services and client support, or imperiumadvanced@gmail.com for careers and vendor relations.
1. Who we are
Imperium Advanced Cleaning Solutions L.L.C. provides commercial cleaning and facility support in Maryland. This policy explains what we collect through this website, why we collect it, and what we do with it.
2. What we collect
- Walkthrough requests: the name, phone number, building size and preferred visit frequency you submit.
- Technical data: a one-way hash of your network address, used only to limit automated submissions. We do not store the address itself.
- Business correspondence: whatever you send us by email or tell us on a call.
We do not ask for alarm codes, door codes, access credentials or payment card details through this website, and you should not send them.
3. Why we use it
- To contact you about the walkthrough you requested.
- To prepare a written scope of work and a price for your building.
- To provide and support cleaning services if you become a client.
- To keep automated form submissions from overwhelming the site.
4. Cookies and analytics
This site sets no advertising or tracking cookies and runs no third-party analytics. If that changes, this page will say so before the change takes effect.
5. Who we share it with
We do not sell your information. We share it only with service providers who host the website and store form submissions on our behalf, and with anyone we are legally required to inform. Those providers process data only on our instructions.
6. How long we keep it
Walkthrough requests are kept for up to twelve months so we can follow up and answer questions. Client records are kept for as long as the service agreement requires. You can ask us to delete your request sooner.
7. Your choices
You can ask us to confirm what we hold about you, correct it, or delete it. Email imperiumadvanced@outlook.com and we will respond within a reasonable period. You can also ask us to stop contacting you at any time.
8. Calls and messages
New enquiries may be answered by an AI virtual reception that records the building details and the best way to reach you, then passes them to our team. Walkthroughs, pricing and service decisions are made by our business team, not by the reception. Calls are not recorded by us for marketing.
9. Security
The site is served over HTTPS and submissions are stored in an access-controlled database. No system is perfectly secure, so please do not send sensitive documents through the website form.
10. Children
This site is intended for businesses and is not directed at children. We do not knowingly collect information from anyone under 16.
11. Changes
If this policy changes, the date at the top of this page changes with it. Material changes will be described on this page.
12. Contact
Privacy questions: imperiumadvanced@outlook.com · (443) 910-8648 · Monday to Saturday, 8:30am to 6:30pm.